Teams & Conditions

Hotel Policy

Reservation:

All reservations, confirmations, amendmụnts, and cancellations are required to send directly to the hotel’s reservations department via email at:

Email: res@heavengatehoteloquyho.com

Check-in and Check-out:
Cancellation:

The hotel reserves the right to impose the following cancellation:
5  days prior to arrival - One night’s stay charge for all confirmed rooms.
2 days prior to arrival - One night’s stay charge for all confirmed rooms.

All cancellations must be received by hotel, in writing via email, telephone, message or fax.

No show or Early Departure: One night’s stay charge for all confirmed rooms.

Children Policies: